Presolv360 – Online Dispute Resolution

About

Presolv360 is a cutting-edge Online Dispute Resolution (ODR) platform that leverages technology, AI-driven automation, and institutional expertise to enable seamless, time-efficient, and cost-effective dispute resolution. By eliminating the barriers of geography, accessibility, and legal complexity, Presolv360 fosters a level playing field for individuals, businesses, and institutions seeking swift and enforceable legal settlements. Recognized and empaneled by multiple High Courts, SEBI, and key legal institutions, the platform facilitates negotiation, mediation, and arbitration with transparency, efficiency, and fairness at its core.

Offerings

Offerings
  • Negotiation Tools
  • Mediation Services
  • Arbitration Solutions
  • Process Automation
  • Regulatory Compliance
  • ODR Certification Program

USP

USP
  • Court-Recognized Platform
  • Tech based Legal Resolution
  • Cost & Time Efficiency
  • Remote & Inclusive Access
  • 360° Digital Resolution
  • Ethical & Transparent

FAQs

Is ODR a legally recognized way of resolving disputes ?

ODR is not a separate mechanism, but conduct of the ADR Process in an online environment. Accordingly, the law not only permits ODR, but it has also gained wide recognition in India from the judiciary, the government and business enterprises. Click here to view the Technical Notes on Online Dispute Resolution by United Nations Commission On International Trade Law. Click here to read the report by The NITI Aayog Expert Committee on ODR.

What is the role of Presolv360 in resolving disputes ?

Presolv360 does not undertake any adjudicatory functions and only provides administrative assistance for conduct of the ADR Process on its virtual platform. It empanels independent, qualified neutrals with the required competence, knowledge and expertise on its panel. Being a neutral and independent platform, Presolv360 has no interest in the outcome of the dispute or any conflict of interest with the dispute or the disputing parties.

How will notices, updates, information and documents be communicated to the parties ?

All notices, updates, information and documents will be communicated in real-time via email and messaging applications such as SMS / WhatsApp and can also be viewed in real-time by logging in to Presolv360’s ODR platform. Click here to read about service through emails, WhatsApp and messaging applications.

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